Chatbot

Smart Chatbots for Every  Channel

Automate conversations across Web & WhatsApp

Mersal Chatbots help you respond instantly, stay available 24/7, and handle customer conversations at scale — all while keeping full control over the experience.

Build once and deploy your chatbot on your website or connect it directly to WhatsApp using the official API.

  • Website & WhatsApp chatbot support
  • 24/7 automated responses
  • Human-like conversation flows
  • Centralized management from one dashboard

Visual Flow Builder (No Code)

Create chatbot flows visually using an intuitive drag-and-drop editor. Define messages, conditions, actions, and responses without writing a single line of code.

From simple FAQs to advanced support workflows, you decide how conversations move.

  • Visual flow editor
  • Conditional logic & branching
  • Message sequencing & actions
  • Easy editing and testing




Flow builder
Analytics

Analytics, Sessions & Full Visibility

Track every interaction, message, and action

Mersal gives you full visibility into how your chatbot performs. Monitor sessions, message volume, tool executions, failures, and user behavior — all from one analytics dashboard.

Optimize flows based on real data, not guesses.

  • Session & message tracking
  • Tool execution logs
  • Error & failure monitoring
  • Performance insights over time

Visual Flow Builder (No Code)

Create chatbot flows visually using an intuitive drag-and-drop editor. Define messages, conditions, actions, and responses without writing a single line of code.

From simple FAQs to advanced support workflows, you decide how conversations move.

  • Visual flow editor
  • Conditional logic & branching
  • Message sequencing & actions
  • Easy editing and testing

 

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