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Business communication platform

WhatsApp Business API, SMS and chatbots in one platform.

Mersal brings WhatsApp Business API, SMS, chatbots, automations, lead capture and your team's inbox into one calm workspace — so you reach customers, guide the next step, and manage every reply together.

Start free Talk to Mersal

Official WhatsApp Business API

Mersal at your scale Live
Live across 24 markets worldwide
Try it live

Enter your name and number — Mersal sends you a WhatsApp now.

Sent from Mersal’s official WhatsApp Business number — no spam, and you can reply STOP to opt out any time.

Trusted by teams that run on Mersal

Official WhatsApp Business API SMS that reaches inboxes No-code chatbots & automations One shared team inbox
How Mersal works

Three moves. One conversation.

The whole platform follows a simple story — reach, automate, manage.

Reach 01
WhatsApp · SMS live
Hi! I saw your campaign — can you tell me more?

Reach customers where they already are

Send campaigns, updates and reminders over official WhatsApp Business API and SMS — and start real two-way conversations.

WhatsApp campaignsSMSTemplatesBulk sender
Automate 02
Mersal bot replies
See pricing Talk to sales
Qualified & routed in seconds

Turn interest into a guided journey

No-code chatbots, automations, forms and links answer the routine, qualify leads, and move people to the right next step — day or night.

ChatbotsAutomationsLead captureQuick links
Manage 03
SHARED INBOX 3 open
LH Layla H.Assigned · replying now
MK Marwan K.New message
SA Sara A.Order question

Give your team one clear workspace

Every reply lands in one shared inbox with contacts, ownership, quick replies and reporting — so nothing slips and the team moves as one.

Unified inboxContactsTeam rolesReports
Built for real outcomes

What businesses run on Mersal

Pick a goal — Mersal already has the path.

Lead generation

Capture and qualify leads automatically

Turn a click, ad or bio link into a WhatsApp chat, qualify with a few questions, and route hot leads straight to sales.

01 Link or ad
02 Chatbot qualifies
03 Routed to sales
The platform

Everything to run customer conversations

Six connected building blocks. Use what you need, add the rest when you grow.

M Mersal now
Your order #1024 has shipped 📦
Track order

WhatsApp Business API

Official, reliable business messaging at scale.

TemplatesCampaignsCatalogFlows
MERSAL Sender ID now
Your verification code is 8421
Delivered

SMS

Reminders, codes and updates that always arrive.

Bulk SMSAuto-replySender IDsReminders
Hi! How can I help?
Track order Talk to sales

Chatbots

No-code journeys that guide and qualify.

ButtonsConditionsRoutingSessions
New lead arrives
Send WhatsApp welcome
then wait 1 day · follow up

Automations

Trigger the next step automatically.

TriggersActionsFollow-upsRouting
mersal.to/shop
1,248 clicks today

Lead Capture & Links

Turn traffic into conversations.

Quick linksFormsBio pageShortener
LH Layla H.Assigned · replying
MK Marwan K.New message

Inbox & Teams

One workspace for every reply.

Unified inboxContactsRolesReports
Pricing

Clear platform pricing. Transparent usage.

One simple subscription for the platform. Meta bills WhatsApp usage directly to your WABA payment method, while SMS usage is paid from your Mersal wallet.

From $0

Platform plan

Your workspace, features, team and included capacity.

Billed directly by Meta

WhatsApp usage

Billed directly by Meta to your WABA payment method.

Per message

SMS usage

Pay only for what you send, by destination.

Save up to 20% with yearly billing. See pricing & calculators
Getting started

Live in minutes, not days

1

Connect WhatsApp or SMS

We guide you through official WhatsApp Business API access and Sender ID setup.

2

Build your first automation

Use a no-code chatbot or template to handle your most common request.

3

Invite your team

Add agents, set roles, and start replying from one shared inbox.

Good to know

Questions, answered

Pricing, Meta and carrier details are confirmed with Mersal before launch.
See the full FAQ on Pricing

Yes — Mersal provides business messaging through the official WhatsApp Business API experience. Final provider and onboarding details are confirmed with you during setup.

In most cases yes, subject to WhatsApp Business API registration requirements. Your number must not be active on a regular WhatsApp app when it is migrated.

Approved template messages (marketing, utility and authentication) plus free-form replies within active customer conversations.

WhatsApp applies messaging limits that can increase as your number maintains good quality. Exact tiers are set by WhatsApp.

Every conversation. and chatbots in one platform.

Start free today, or talk to the Mersal team about WhatsApp, SMS and automation for your business.

No credit card required · Cancel anytime