Pricing

Pricing that's clear from the first message.

One simple platform subscription, plus transparent WhatsApp and SMS usage. See exactly what you'll pay before you send.

Starter

Explore Mersal and set up your first workflows.

Free
Start free
1 WhatsApp Business numberShared team inbox1 agent seatBasic chatbots & automationsSMS & WhatsApp pay-as-you-goCommunity support
Most popular

Premium

A flexible base for growing communication.

$99/mo
Billed yearly · save up to 20%
Start free
Everything in StarterMultiple agent seatsAdvanced chatbots & automationsCampaigns & message templatesLead capture & linksStandard support

Business

More scale, control and support for busy teams.

$150/mo
Billed yearly · save up to 20%
Start free
Everything in PremiumLarger teams, roles & routingAdvanced reporting & analyticsMultiple WhatsApp numbersQuick replies & media libraryPriority support

Enterprise

Custom capacity, scale and operational needs.

Custom
Contact Us
Custom capacity & team scaleMultiple WhatsApp numbersCustom automation & chatbot needsAdvanced operational & security needsDedicated onboarding & support
Team & channels
Agent seats 3
Activated WhatsApp numbers 3
WhatsApp Sender IDs 3
SMS Sender IDs 3
Chatbots 3
Messaging & automation
WhatsApp monthly send cap 10,000
WhatsApp automations 5
SMS automations 5
Message templates Unlimited
Pages & tools
bentoPages Unlimited
Dynamic forms Unlimited
Link shorteners Unlimited
Quick links Unlimited
Contacts
Contact lists Unlimited
Contact labels Unlimited
Import / export contacts 10,000
Storage, history & support
Media storage 50 GB
Inbox history window 90 days
Report history window 90 days
Support Advanced
Need more than Business? Enterprise capacity is fully custom to your needs. Contact Us

Indicative pricing. Final plan inclusions, prices and billing terms are confirmed by Mersal before launch.

How billing works

Three clear layers. Nothing hidden.

Your total is always made of three simple parts.

01

Mersal platform subscription

Your workspace, selected plan, included capacity, features and team setup.

Billed monthly or yearly
02

WhatsApp Business API usage

Meta's per-message rates by country and category, passed through at cost.

Per message · set by Meta
03

SMS usage

Country-based SMS charges drawn from your SMS wallet.

Per message · by destination

Add-ons

Add capacity to any paid plan, billed monthly.
Extra agent seat $15/mo
Additional WhatsApp number $25/mo
Additional chatbot account $25/mo
Additional SMS Sender ID $15/mo
WhatsApp usage calculator

Estimate your WhatsApp costs

Pick a country and your monthly message volumes by category. Rates are Meta's official WhatsApp Business Platform rates, effective 1 October 2026.

Pricing market
Rest of Middle East
Service — agent replies and chatbot messages Rate / msg: $0.0091
Subtotal $0.00
1,000 free service messages$0.00
Charged service messages: 0$0.00
Your service messages are within the free monthly allowance. You pay nothing for them.
Marketing Rate / msg: $0.0392
Subtotal $39.20
Utility Rate / msg: $0.0091
Subtotal $4.55
Authentication Rate / msg: $0.0091
Subtotal $4.55
Authentication — Intl. Rate / msg: Not available
Subtotal —
Estimated WhatsApp usage Jordan → Rest of Middle East
$48.30

Rates are Meta's and are billed by Meta directly to your payment method. Mersal adds no markup. Each of your WhatsApp numbers gets 1,000 free service messages a month; order confirmations, delivery updates and marketing messages are charged from the first message. Estimate only: Meta applies volume discounts to utility and authentication messages at high monthly volumes, but not to service messages. Rates vary by country and message category and may change when Meta updates them.

Market Service Marketing Utility Authentication Auth Intl
Argentina $0.0260 $0.0618 $0.0260 $0.0260 N/A
Bangladesh $0.0037 $0.0732 $0.0037 $0.0037 $0.0960
Brazil $0.0068 $0.0625 $0.0068 $0.0068 N/A
Chile $0.0200 $0.0889 $0.0200 $0.0200 N/A
Colombia $0.0008 $0.0125 $0.0008 $0.0008 N/A
Egypt $0.0036 $0.0644 $0.0036 $0.0036 $0.0650
France $0.0300 $0.0859 $0.0300 $0.0300 N/A
Germany $0.0550 $0.1365 $0.0550 $0.0550 N/A
Hong Kong $0.0260 $0.0732 $0.0260 $0.0260 N/A
Hungary $0.0350 $0.0860 $0.0350 $0.0350 N/A
India $0.0014 $0.0118 $0.0014 $0.0014 $0.0304
Indonesia $0.0250 $0.0411 $0.0250 $0.0250 $0.1360
Iraq $0.0079 $0.0341 $0.0079 $0.0079 $0.1280
Italy $0.0300 $0.0795 $0.0300 $0.0300 N/A
Kazakhstan $0.0180 $0.0604 $0.0180 $0.0180 $0.1600
Kuwait $0.0440 $0.0792 $0.0440 $0.0440 $0.1200
Malaysia $0.0140 $0.0860 $0.0140 $0.0140 $0.0418
Mexico $0.0085 $0.0397 $0.0085 $0.0085 N/A
Morocco $0.0230 $0.0414 $0.0230 $0.0230 $0.0811
Netherlands $0.0500 $0.1597 $0.0500 $0.0500 N/A
Nepal $0.0034 $0.0732 $0.0034 $0.0034 $0.1120
Nigeria $0.0067 $0.0516 $0.0067 $0.0067 $0.0750
Oman $0.0247 $0.0341 $0.0247 $0.0247 $0.0600
Pakistan $0.0150 $0.0473 $0.0150 $0.0150 $0.0750
Peru $0.0300 $0.0703 $0.0300 $0.0300 N/A
Poland $0.0122 $0.0366 $0.0122 $0.0122 N/A
Qatar $0.0120 $0.0341 $0.0120 $0.0120 N/A
Romania $0.0290 $0.0860 $0.0290 $0.0290 N/A
Russia $0.0400 $0.0802 $0.0400 $0.0400 N/A
Saudi Arabia $0.0107 $0.0576 $0.0107 $0.0107 $0.0598
Singapore $0.0160 $0.0732 $0.0160 $0.0160 N/A
South Africa $0.0095 $0.0379 $0.0095 $0.0095 $0.0200
Spain $0.0200 $0.0707 $0.0200 $0.0200 N/A
Sri Lanka $0.0020 $0.0732 $0.0020 $0.0020 $0.1440
Turkey $0.0009 $0.0109 $0.0009 $0.0009 N/A
Ukraine $0.0298 $0.0860 $0.0298 $0.0298 $0.0746
United Arab Emirates $0.0157 $0.0576 $0.0157 $0.0157 $0.0510
United Kingdom $0.0220 $0.0635 $0.0220 $0.0220 N/A
North America $0.0034 $0.0250 $0.0034 $0.0034 N/A
Rest of Africa $0.0040 $0.0225 $0.0040 $0.0040 N/A
Rest of Asia Pacific $0.0113 $0.0842 $0.0113 $0.0113 N/A
Rest of Central & Eastern Europe $0.0212 $0.0860 $0.0212 $0.0212 N/A
Rest of Latin America $0.0113 $0.0740 $0.0113 $0.0113 N/A
Rest of Middle East $0.0091 $0.0392 $0.0091 $0.0091 N/A
Rest of Western Europe $0.0171 $0.0592 $0.0171 $0.0171 N/A
Other $0.0077 $0.0604 $0.0077 $0.0077 N/A
SMS usage calculator

Estimate your SMS costs

Choose a destination and volume. SMS is billed per message from your wallet.

Indicative sample rates. Actual charges depend on usage, destination and your Sender ID setup, and are confirmed by Mersal.
Rate / SMS $0.0154
Estimated SMS usage $15.44
FAQ

Pricing questions, answered

Pricing, setup fees, Meta and carrier details are confirmed by Mersal before launch.

Yes — Mersal provides business messaging through the official WhatsApp Business API experience. Final provider and onboarding details are confirmed with you during setup.

Your total is your Mersal platform plan, any add-ons, WhatsApp usage at Meta's message rates, and SMS usage where applicable.

Any setup or onboarding fees are confirmed with you by Mersal during account setup.

Registration connects your number to the WhatsApp Business API and verifies your business. Mersal guides you through each step.

In most cases yes, subject to WhatsApp Business API registration requirements. Your number must not be active on a regular WhatsApp app when it is migrated.

Approved template messages (marketing, utility and authentication), plus free-form service messages — your agents' and chatbots' replies inside the 24-hour customer service window.

WhatsApp charges per message based on the recipient's country and the message category — service, marketing, utility or authentication. Service messages (agent and chatbot replies inside the 24-hour customer service window) are charged at the same rate as utility.

WhatsApp applies messaging limits that can increase as your number maintains good quality. Exact tiers are set by WhatsApp.

Yes. Pricing follows the recipient's country and category, as shown in the calculator above.

Templates are pre-approved message formats used to start conversations or send notifications such as updates and reminders.

Enterprise

Need a custom Mersal setup?

For custom capacity, multiple WhatsApp numbers, advanced automation or operational needs, our team will shape a plan around your business.

Custom capacity & team scale
Multiple WhatsApp numbers
Custom automation & chatbots
Advanced operational needs
Pricing

Pricing that's clear from the first message.

One simple platform subscription, plus transparent WhatsApp and SMS usage. See exactly what you'll pay before you send.

Starter

Explore Mersal and set up your first workflows.

Free
Start free
1 WhatsApp Business numberShared team inbox1 agent seatBasic chatbots & automationsSMS & WhatsApp pay-as-you-goCommunity support
Most popular

Premium

A flexible base for growing communication.

$99/mo
Billed yearly · save up to 20%
Start free
Everything in StarterMultiple agent seatsAdvanced chatbots & automationsCampaigns & message templatesLead capture & linksStandard support

Business

More scale, control and support for busy teams.

$150/mo
Billed yearly · save up to 20%
Start free
Everything in PremiumLarger teams, roles & routingAdvanced reporting & analyticsMultiple WhatsApp numbersQuick replies & media libraryPriority support

Enterprise

Custom capacity, scale and operational needs.

Custom
Contact Us
Custom capacity & team scaleMultiple WhatsApp numbersCustom automation & chatbot needsAdvanced operational & security needsDedicated onboarding & support
Team & channels
Agent seats 3
Activated WhatsApp numbers 3
WhatsApp Sender IDs 3
SMS Sender IDs 3
Chatbots 3
Messaging & automation
WhatsApp monthly send cap 10,000
WhatsApp automations 5
SMS automations 5
Message templates Unlimited
Pages & tools
bentoPages Unlimited
Dynamic forms Unlimited
Link shorteners Unlimited
Quick links Unlimited
Contacts
Contact lists Unlimited
Contact labels Unlimited
Import / export contacts 10,000
Storage, history & support
Media storage 50 GB
Inbox history window 90 days
Report history window 90 days
Support Advanced
Need more than Business? Enterprise capacity is fully custom to your needs. Contact Us

Indicative pricing. Final plan inclusions, prices and billing terms are confirmed by Mersal before launch.

How billing works

Three clear layers. Nothing hidden.

Your total is always made of three simple parts.

01

Mersal platform subscription

Your workspace, selected plan, included capacity, features and team setup.

Billed monthly or yearly
02

WhatsApp Business API usage

Meta's per-message rates by country and category, passed through at cost.

Per message · set by Meta
03

SMS usage

Country-based SMS charges drawn from your SMS wallet.

Per message · by destination

Add-ons

Add capacity to any paid plan, billed monthly.
Extra agent seat $15/mo
Additional WhatsApp number $25/mo
Additional chatbot account $25/mo
Additional SMS Sender ID $15/mo
WhatsApp usage calculator

Estimate your WhatsApp costs

Pick a country and your monthly message volumes by category. Rates are Meta's official WhatsApp Business Platform rates, effective 1 October 2026.

Pricing market
Rest of Middle East
Service — agent replies and chatbot messages Rate / msg: $0.0091
Subtotal $0.00
1,000 free service messages$0.00
Charged service messages: 0$0.00
Your service messages are within the free monthly allowance. You pay nothing for them.
Marketing Rate / msg: $0.0392
Subtotal $39.20
Utility Rate / msg: $0.0091
Subtotal $4.55
Authentication Rate / msg: $0.0091
Subtotal $4.55
Authentication — Intl. Rate / msg: Not available
Subtotal —
Estimated WhatsApp usage Jordan → Rest of Middle East
$48.30

Rates are Meta's and are billed by Meta directly to your payment method. Mersal adds no markup. Each of your WhatsApp numbers gets 1,000 free service messages a month; order confirmations, delivery updates and marketing messages are charged from the first message. Estimate only: Meta applies volume discounts to utility and authentication messages at high monthly volumes, but not to service messages. Rates vary by country and message category and may change when Meta updates them.

Market Service Marketing Utility Authentication Auth Intl
Argentina $0.0260 $0.0618 $0.0260 $0.0260 N/A
Bangladesh $0.0037 $0.0732 $0.0037 $0.0037 $0.0960
Brazil $0.0068 $0.0625 $0.0068 $0.0068 N/A
Chile $0.0200 $0.0889 $0.0200 $0.0200 N/A
Colombia $0.0008 $0.0125 $0.0008 $0.0008 N/A
Egypt $0.0036 $0.0644 $0.0036 $0.0036 $0.0650
France $0.0300 $0.0859 $0.0300 $0.0300 N/A
Germany $0.0550 $0.1365 $0.0550 $0.0550 N/A
Hong Kong $0.0260 $0.0732 $0.0260 $0.0260 N/A
Hungary $0.0350 $0.0860 $0.0350 $0.0350 N/A
India $0.0014 $0.0118 $0.0014 $0.0014 $0.0304
Indonesia $0.0250 $0.0411 $0.0250 $0.0250 $0.1360
Iraq $0.0079 $0.0341 $0.0079 $0.0079 $0.1280
Italy $0.0300 $0.0795 $0.0300 $0.0300 N/A
Kazakhstan $0.0180 $0.0604 $0.0180 $0.0180 $0.1600
Kuwait $0.0440 $0.0792 $0.0440 $0.0440 $0.1200
Malaysia $0.0140 $0.0860 $0.0140 $0.0140 $0.0418
Mexico $0.0085 $0.0397 $0.0085 $0.0085 N/A
Morocco $0.0230 $0.0414 $0.0230 $0.0230 $0.0811
Netherlands $0.0500 $0.1597 $0.0500 $0.0500 N/A
Nepal $0.0034 $0.0732 $0.0034 $0.0034 $0.1120
Nigeria $0.0067 $0.0516 $0.0067 $0.0067 $0.0750
Oman $0.0247 $0.0341 $0.0247 $0.0247 $0.0600
Pakistan $0.0150 $0.0473 $0.0150 $0.0150 $0.0750
Peru $0.0300 $0.0703 $0.0300 $0.0300 N/A
Poland $0.0122 $0.0366 $0.0122 $0.0122 N/A
Qatar $0.0120 $0.0341 $0.0120 $0.0120 N/A
Romania $0.0290 $0.0860 $0.0290 $0.0290 N/A
Russia $0.0400 $0.0802 $0.0400 $0.0400 N/A
Saudi Arabia $0.0107 $0.0576 $0.0107 $0.0107 $0.0598
Singapore $0.0160 $0.0732 $0.0160 $0.0160 N/A
South Africa $0.0095 $0.0379 $0.0095 $0.0095 $0.0200
Spain $0.0200 $0.0707 $0.0200 $0.0200 N/A
Sri Lanka $0.0020 $0.0732 $0.0020 $0.0020 $0.1440
Turkey $0.0009 $0.0109 $0.0009 $0.0009 N/A
Ukraine $0.0298 $0.0860 $0.0298 $0.0298 $0.0746
United Arab Emirates $0.0157 $0.0576 $0.0157 $0.0157 $0.0510
United Kingdom $0.0220 $0.0635 $0.0220 $0.0220 N/A
North America $0.0034 $0.0250 $0.0034 $0.0034 N/A
Rest of Africa $0.0040 $0.0225 $0.0040 $0.0040 N/A
Rest of Asia Pacific $0.0113 $0.0842 $0.0113 $0.0113 N/A
Rest of Central & Eastern Europe $0.0212 $0.0860 $0.0212 $0.0212 N/A
Rest of Latin America $0.0113 $0.0740 $0.0113 $0.0113 N/A
Rest of Middle East $0.0091 $0.0392 $0.0091 $0.0091 N/A
Rest of Western Europe $0.0171 $0.0592 $0.0171 $0.0171 N/A
Other $0.0077 $0.0604 $0.0077 $0.0077 N/A
SMS usage calculator

Estimate your SMS costs

Choose a destination and volume. SMS is billed per message from your wallet.

Indicative sample rates. Actual charges depend on usage, destination and your Sender ID setup, and are confirmed by Mersal.
Rate / SMS $0.0154
Estimated SMS usage $15.44
FAQ

Pricing questions, answered

Pricing, setup fees, Meta and carrier details are confirmed by Mersal before launch.

Yes — Mersal provides business messaging through the official WhatsApp Business API experience. Final provider and onboarding details are confirmed with you during setup.

Your total is your Mersal platform plan, any add-ons, WhatsApp usage at Meta's message rates, and SMS usage where applicable.

Any setup or onboarding fees are confirmed with you by Mersal during account setup.

Registration connects your number to the WhatsApp Business API and verifies your business. Mersal guides you through each step.

In most cases yes, subject to WhatsApp Business API registration requirements. Your number must not be active on a regular WhatsApp app when it is migrated.

Approved template messages (marketing, utility and authentication), plus free-form service messages — your agents' and chatbots' replies inside the 24-hour customer service window.

WhatsApp charges per message based on the recipient's country and the message category — service, marketing, utility or authentication. Service messages (agent and chatbot replies inside the 24-hour customer service window) are charged at the same rate as utility.

WhatsApp applies messaging limits that can increase as your number maintains good quality. Exact tiers are set by WhatsApp.

Yes. Pricing follows the recipient's country and category, as shown in the calculator above.

Templates are pre-approved message formats used to start conversations or send notifications such as updates and reminders.

Enterprise

Need a custom Mersal setup?

For custom capacity, multiple WhatsApp numbers, advanced automation or operational needs, our team will shape a plan around your business.

Custom capacity & team scale
Multiple WhatsApp numbers
Custom automation & chatbots
Advanced operational needs
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