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SMS Services

SMS AutoReply

Send a custom SMS message to anyone who contacts your business phone number, whether through inbound, outbound, or missed calls. This feature helps you

  • Never lose a contact, as the app automatically saves them, even when no one is available to answer business calls
  • Keep your business name top-of-mind for all customers.
  • Automatically save all client phone numbers to your database.
  • Keep your business name top-of-mind for all customers.
  • Send custom links, such as landing pages, surveys, or forms.
  • Easily manage all customer data directly from the Mersal platform
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Bulk SMS

Send a custom SMS campaign to thousands of potential customers with just one click, using all the numbers you’ve saved since installing the Mersal App. This feature helps you:

  • Target new audiences from our large database of over 10 million contacts, segmented by age, gender, interests, and more
  • Boost sales by targeting and retargeting your own audience
  • Grow your loyal customer base by offering them exclusive deals and special offers
  • Boost your brand name to a broad range of new potential customers
Mersal SMS
Mersal SMS

SMS Reminders

Send custom SMS reminders to your customers with a feature tailored for businesses with regular visitation schedules, such as dental clinics and more.

  • Manage daily, weekly, and monthly appointments all in one platform
  • Update your appointment records seamlessly every day
  • Stay connected with your clients on a daily basis
  • Use custom attributes to automatically personalize appointment details for each client

SMS Automation

Send automated SMS messages to your customers instantly and effortlessly. With Mersal’s SMS Automation, every message is delivered exactly when it matters — whether it’s a missed call, a customer inquiry, or a scheduled reminder.

This feature helps you:

  • Automate replies for missed, incoming, or outgoing calls using your saved contacts
  • Send personalized SMS messages based on triggers you set
  • Keep customers engaged with timely reminders, follow-ups, and updates
  • Improve customer satisfaction with fast, consistent communication
  • Save time by letting the system handle repetitive messaging tasks for you
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