The challenge
“Where’s my order?” is the #1 support question
Anxious customers flood your inbox for updates you could send automatically. Mersal keeps every order informed, and answers status questions on tap — right in WhatsApp.
Fewer worried messages, happier buyers.
What you get
Everything this solution needs
Order notifications
Confirmation, shipping and delivery, automatically.
Catalog in chat
Share products and let customers browse and buy.
Auto-reply on status
Answer “where’s my order?” instantly, any time.
One place for replies
Handle questions and issues in a shared inbox.
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