Help Center

How can we help?

Guides, setup walkthroughs and answers for everything in Mersal — from your first message to scaling your team.

Popular: Get the WhatsApp green tickCreate & submit message templatesSet up an SMS Sender ID

WhatsApp Business API

New to the WhatsApp Business API?

Follow the full onboarding guide — connect your number, verify with Meta, create templates and launch your first campaign.

Open the WhatsApp guide
4 guides

Getting started

Set up your account and get to your first message.

10 guides

WhatsApp Business API

Numbers, the green tick, templates and limits.

4 guides

Chatbots & automations

No-code bots, auto-replies and triggers.

4 guides

Inbox & teams

Shared inbox, roles, quick replies and reports.

4 guides

Troubleshooting

Fix setup, Meta, templates, campaigns and delivery issues.

Most read

Popular guides

Still need help?

The Mersal team can review your setup and guide you through the next step.

Help Center

How can we help?

Guides, setup walkthroughs and answers for everything in Mersal — from your first message to scaling your team.

Popular: Get the WhatsApp green tickCreate & submit message templatesSet up an SMS Sender ID

WhatsApp Business API

New to the WhatsApp Business API?

Follow the full onboarding guide — connect your number, verify with Meta, create templates and launch your first campaign.

Open the WhatsApp guide
4 guides

Getting started

Set up your account and get to your first message.

10 guides

WhatsApp Business API

Numbers, the green tick, templates and limits.

4 guides

Chatbots & automations

No-code bots, auto-replies and triggers.

4 guides

Inbox & teams

Shared inbox, roles, quick replies and reports.

4 guides

Troubleshooting

Fix setup, Meta, templates, campaigns and delivery issues.

Most read

Popular guides

Still need help?

The Mersal team can review your setup and guide you through the next step.

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