Billing Guide

How Mersal Billing Works

Your Mersal bill is built from a few clear parts. This guide explains each one so you always know what you are paying for.

5 min read · Updated

The three parts of your bill

Your Mersal platform subscription (monthly or yearly)WhatsApp Business API usage, at Meta’s rates, passed through at costSMS usage, billed per message by destination from your wallet

Your platform subscription

Your plan covers your workspace, features, included capacity and team. Pay monthly, or yearly to save up to 20%.

WhatsApp and SMS usage

WhatsApp messages are charged at Meta’s per-message rates with no markup. SMS is deducted per delivered message from your SMS wallet, by destination country.

Top-ups and invoices

Top up your SMS and WhatsApp balance as needed, and find every invoice in your account.

Use the WhatsApp and SMS calculators on the Pricing page to estimate usage costs before you send.
Open the pricing calculator

Key takeaways

Your bill = subscription + WhatsApp usage + SMS usage.Usage is passed through at cost — no markup.Estimate with the Pricing calculators before sending.

Frequently asked questions

No. WhatsApp and SMS usage is passed through at cost.

Both. Yearly billing saves up to 20% on your subscription.

In your Mersal account, alongside your balance and usage.

Was this helpful?
Still need help? The Mersal team can review your setup and guide you through the next step.
Contact Mersal Support

Ready to get started?

Set up WhatsApp or SMS with Mersal — free to start.

Billing Guide

How Mersal Billing Works

Your Mersal bill is built from a few clear parts. This guide explains each one so you always know what you are paying for.

5 min read · Updated

The three parts of your bill

Your Mersal platform subscription (monthly or yearly)WhatsApp Business API usage, at Meta’s rates, passed through at costSMS usage, billed per message by destination from your wallet

Your platform subscription

Your plan covers your workspace, features, included capacity and team. Pay monthly, or yearly to save up to 20%.

WhatsApp and SMS usage

WhatsApp messages are charged at Meta’s per-message rates with no markup. SMS is deducted per delivered message from your SMS wallet, by destination country.

Top-ups and invoices

Top up your SMS and WhatsApp balance as needed, and find every invoice in your account.

Use the WhatsApp and SMS calculators on the Pricing page to estimate usage costs before you send.
Open the pricing calculator

Key takeaways

Your bill = subscription + WhatsApp usage + SMS usage.Usage is passed through at cost — no markup.Estimate with the Pricing calculators before sending.

Frequently asked questions

No. WhatsApp and SMS usage is passed through at cost.

Both. Yearly billing saves up to 20% on your subscription.

In your Mersal account, alongside your balance and usage.

Was this helpful?
Still need help? The Mersal team can review your setup and guide you through the next step.
Contact Mersal Support

Ready to get started?

Set up WhatsApp or SMS with Mersal — free to start.